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Linking Active Communities Around The World |
At the beginning of my creative career I was an overnight D.J. at a BFBS radio station. I loved playing the music but I got a real kick out of reading the news. I would tear copy straight off the studio teleprinter and was able to spin the raw details into an acceptable story. I would build a little [...]
Just about everyone these days has some sort of answering service, whether automated, like an answering machine, or live. Calling someone without an answering service can get very annoying and this is especially true when it comes to businesses.
It is unfortunate that customers do not usually call a business and get leave a message on an answering machine or voicemail, they hang [...]
Live chat customer service works like voice support - not on the telephone but rather through online chat rooms.
A major benefit of using chat rooms for live support is that you can still receive a message from the customer even if no live operators are available. Customers seem to be less reluctant to leave messages in chat [...]
If you’ve been in business very long, you’ve likely heard it all!
You know,
the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus
the one that’s going to “shut your business down” because they imagine that you have breeched your privacy policy
the one that takes complete advantage of your money-back [...]
