My Article SiteIn Association with My Local Gazette – Home of The Other News – Part of thendt Network.

At the beginning of my creative career  I was an overnight D.J. at a BFBS radio station.  I loved playing the music but I got a real kick out of reading the news.  I would tear copy straight off the studio teleprinter and was able to spin the raw details into an acceptable story.  I would build a little [...]

Just about everyone these days has some sort of answering service, whether automated, like an answering machine, or live.  Calling someone without an answering service can get very annoying and this is especially true when it comes to businesses. 
It is unfortunate that customers do not usually call a business and get leave a message on an answering machine or voicemail, they hang [...]

Live chat customer service works like voice support - not on the telephone but rather through online chat rooms. 
A major benefit of using chat rooms for live support is that you can still receive a message from the customer even if no live operators are available. Customers seem to be less reluctant to leave messages in chat [...]

If you’ve been in business very long, you’ve likely heard it all!
You know,

the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus
the one that’s going to “shut your business down” because they imagine that you have breeched your privacy policy
the one that takes complete advantage of your money-back [...]

There are a lot of people who fail with simple things like taking care of themselves.
It’s hard to walk away from someone who you care a lot about and that is why so many people have an enabler feeding their addictions and their negative habits.
You need to learn to let go of all the destruction [...]

If you are planning to be a cat owner, you must be ready for  long term cat care. To be off to a good start, everything must be planned in order to avoid future mistakes.
Cats are good companions but you have to understand their needs. First, your cat has to eat but you can’t feed your feline friend [...]

There is quite a lot of nonsense talked about the difficulty of house training some dogs. The REAL difficulty is dog training some houses!
Whenever I hear the phrase ‘he won’t do anything we tell him’ applied to a dog I simply know that the person complaining has no idea of what they should do with [...]

Normally, if we discuss ancesters we are looking at people about whom we know very little and who have been dead for no short time. (It would be interesting to know when a dead relative qualifies as an ancestor.) As with all things historical, distance lends beauty, mystery and style.
Who does not know of Robin [...]

Have you got a mobile phone?
Does it scare you?
I’ll be honest. I’ve got two mobiles and I seldom use them. Occasionally someone will call me but if they call me on the wrong mobile, I will invariably cut them off.
Why?
Because I still don’t know how to answer the flaming thing!
I look around me at all [...]

Classical music, like many forms of classical art, has not got as many adherents as light music. Nonetheless, classical music has its fans and lots more are falling to its charms.
Those who turn to it often find it rather beyond their understanding and real appreciation. They are charmed by it but they cannot explain why it appeals to them. You [...]